Agenda - Travel Innovation Summit

SESSION ONE, 9 a.m. - 9:50 a.m. ET

Keynote: Future-Proofing Multi-Day Travel

Explore where multi-day travel is headed — and how to prepare. This keynote unpacks the biggest shifts redefining the industry, and what businesses of all sizes can do to stay ahead.

SESSION TWO, 10 a.m. - 10:50 a.m. ET

Sustainability Has a Marketing Problem: Here’s How to Fix It

Discover why sustainability marketing often misses the mark with travelers. Then explore practical strategies to create clear, relatable messaging that builds trust and drives bookings.

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SESSION THREE, 11 a.m - 11:50 a.m. ET

AI Workshop: Build Your Own GPT for Travel Ops

Learn how to build a custom GPT tool, no technical skills required. This hands-on workshop will teach you to create an AI assistant to automate routine tasks and streamline operations.

SESSION FOUR, 12 p.m. - 1:30 p.m. ET / 4 p.m. - 5:30 p.m. GMT

EMEA Market Insights + Networking

Explore the evolving trends, traveler behaviors, and business strategies shaping the future of the EMEA market, then connect with fellow travel professionals during a networking session.

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SESSION ONE, 9 a.m. - 9:50 a.m. ET

Stop Leaving Money on the Table: Mastering Payments & Profitability

Explore how smarter payment strategies—like local payment options, flexible plans, and auto-billing—can improve the booking experience and directly impact profitability for multi-day travel businesses.

SESSION TWO, 10 a.m. - 10:50 a.m. ET

Data-Driven Travel: Using Analytics to Optimize Bookings & Experiences

Discover how to turn booking and traveler data into real results, leveraging insights to boost bookings, streamline operations, and deliver more personalized travel experiences.

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SESSION THREE, 11 a.m. - 11:50 a.m. ET

Live Workshop: Build Itineraries to Wow Travelers

Learn how to craft beautiful, high-converting itineraries, then move into breakout rooms to put this knowledge into practice, creating your own itinerary with live feedback from industry pros.

SESSION FOUR, 8 p.m. - 9 p.m. ET / 10 a.m. - 11 a.m. AEST on Sept. 11th

APAC Market Insights + Networking

Explore the evolving trends, traveler behaviors, and business strategies shaping the future of the APAC market, then connect with fellow travel professionals during a networking session.

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SESSION ONE, 9 a.m. - 9:50 a.m. ET

Scaling Without Compromise: Product and Operational Growth

Learn how leading businesses scale, while maintaining quality, customer satisfaction, and brand integrity. Gain practical strategies you can apply for sustainable growth.

SESSION TWO, 10 a.m - 10:50 a.m. ET

Brand Identity Roast: Is Your Story Ready to Scale?

Brave enough to get roasted? In this session, expert marketers will score audience-submitted brand assets live feedback on what works — and what doesn't. Expect bold insights, honest takes, and plenty of audience participation.

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SESSION THREE, 11 a.m - 11:50 a.m. ET

Diversify or Specialize? How to Evolve in a Changing Market

Unpack the pros and cons of expanding into new markets versus focusing on a niche. This panel shares insights to help you make confident, long-term growth decisions.

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SESSION FOUR, 12 p.m. - 1:30 p.m. ET

Americas Market Insights + Networking

Explore the evolving trends, traveler behaviors, and business strategies shaping the future of the Americas market, then connect with fellow travel professionals during a networking session.