Free webinar series presented by WeTravel
Optimizing Client Communications:
Best practices for pre-booking, pre-departure and beyond
Tuesday, June 27th ● 1h
09 am PT ● 12 pm ET ● 4 pm GMT
Join WeTravel to learn how to optimize your client communications and operations at each stage of the customer journey in order to increase conversion, ensure positive in-destination experiences for your travelers and gain repeat bookings post-trip.
Can’t make the live event?
Register anyway and we’ll send you the recording!
About
Join WeTravel on June 27th for a webinar from The Business Behind Travel series and gain valuable insight into how to increase conversion rate and gain repeat bookings by optimizing your client communications.
This one-hour webinar will provide you with the skills you need in order to enhance your existing communications as well as initiate often-overlooked processes that can the key to ensuring your business’s growth. You’ll learn how to integrate improved client communications into your business’s Customer Relationship Management (CRM) strategy and discover the WeTravel tools designed to support this.
The webinar will cover:
- How to increase conversion through considerate pre-booking communications and lead capture tools such as abandoned cart and trip enquiry features
- How to ensure a positive in-destination experience for your travelers through pre-departure messaging that provides useful destination information
- How to automate communication processes in order to optimize your business’s productivity
- How to secure repeat bookings and positive reviews through continuing to communicate with your travelers post-trip
The webinar will conclude with an open-forum Q&A session, so please bring any questions along with you. If you can’t make the live webinar, make sure you register to receive a recording. We look forward to seeing you there!
Meet the Speaker
Makenna Green (she/her)
Girls Love Travel & MedTreks International
Makenna has 5+ years of experience in the tourism industry, with a passion for helping others see the world. She is currently a trip coordinator for Girls Love Travel, working to bring members of this all-female community to dozens of destinations globally. She also works with MedTreks International as an administrative coordinator, bringing medical professionals around the world on life-changing expeditions, while having the opportunity to gain medical education. She has two years of experience working on the WeTravel platform, and has worked with the team to test new product features and give feedback.