Optimizing Client Communications: Best practices for pre-booking, pre-departure, and beyond

Isabel Espinoza (she/her)
1 min read

Client communications are at the heart of a great customer experience, both pre and post-booking. An effective communication strategy will take your potential clients through the customer journey like a breeze, increasing your conversion rates and enhancing the overall trust and experience your clients feel from when they’re ready to book and beyond. The result? Loyal and satisfied customers that will be willing to recommend your business -or embark on more trips with you!

To help you map improvement opportunities your current communication plan has or set a new one from scratch, WeTravel has partnered with expert Makenna Green, from Girls Love Travel and MedTreks International, to provide you with actionable insights that will help your travel business harness the power of effective client communications. So, get your notepad ready for this free 1-hour webinar, where you’ll get all the information you need to make meaningful contact with clients and prospects.

What you’ll learn

  • How to boost conversion with thoughtful pre-booking marketing communications and lead-capture tools like abandoned cart and trip inquiry features.
  • How to provide your travelers important information pre-departure to guarantee they get the best out of their experience while they’re on the destination.
  • How to optimize your travel business’ productivity by automating communication operations.
  • How to keep in touch with your customers after their vacation in order to earn repeat business and favorable reviews.

… and more!

Watch for free: Optimizing Client Communications: Best practices for pre-booking, pre-departure, and beyond

About the author

Isabel Espinoza (she/her)
Isabel Espinoza (she/her)
Content Strategist with over 6 years of experience working in the Digital Marketing field. For the past 4 years, I've had the opportunity to work in the tourism industry, creating valuable content for both B2B and B2C markets. Now, I serve as a Content Strategist for WeTravel's academy, helping travel marketers access helpful and free resources to grow their businesses. I am currently based in Quito, Ecuador!

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