COURSE
Mastering Tour Operations: Your Guide to Building a World-Class Tour Business
Learn how to create seamless and scalable tour operations with this practical, step-by-step course to help your businesses achieve operational excellence.
Course Duration: 1 hour
Course Language: English
Closed Captions: English
Lifetime Access
Shareable Course Certificate
100% Online Lessons
What you'll gain by enrolling:
A Vision for the Future
Define a target operating model that aligns with your broader business goal and sets a clear direction for growth.
An Operational Roadmap
Take part in exercises to outline the key initiatives needed to build a world-class tour operations system.
The Tools for Success
Learn industry best practices and gain tools to map out your processes and continually enhance your operations.
What You'll Learn
Introduction to Tour Operations
Gain a deeper understanding of tour operations. Explore why these are the backbone of every successful tour business, and discover the key components of successful tour operations.
The Roadblocks to Effective TourOps
Recognize common roadblocks in tour operations and learn techniques to address them. You’ll take part in a self-reflection exercise to identify the challenges that your tour business is currently facing.
The Six Pillars of Effective Tour Operations
Discover the six foundational practices that lead to operational excellence and how successful operators implement these strategies.
The Tour Operating Model Canvas
Discover the importance of a holistic view of your tour operations, and complete an Operating Model exercise to map out your processes. This visual framework allows you to understand how all components of your operations work together and how to identify areas of improvement.
A Step-by-Step Guide To Building Your TourOps
Develop a strategic plan for implementing changes, setting clear goals, and achieving operational excellence in your tour business, and complete a review exercise to improve your Tour Operating Model framework.
Course Description
In this hour-long course, you’ll gain practical tools and knowledge to create a seamless, scalable, and world-class tour business. Created in partnership with Fieldbook, the course teaches strategies for streamlining processes, overcoming common challenges, and achieving operational excellence.
Led by Jeff Kwok, co-founder of Fieldbook, the course draws on industry insights and examples, distilling them into practical strategies for building successful tour operations. You’ll learn how to create a robust, tailored operations system rather than relying on quick fixes or single solutions, and complete exercises to identify and overcome challenges in your own tour operations.
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Frequently Asked Questions
Do I need to pay to access this course?
No, this course is entirely free! All you have to do is enroll in the course and you will be given free, lifetime access to the video lessons and course materials.
Do I need to be a WeTravel client to access this course?
No, you do not need to be a WeTravel client to enroll in any of our Academy courses. Our courses are available to everyone!
If I have a question or need help, who should I talk to?
If you have any questions or need help with the course, please email community@wetravel.com and someone will get back to you as soon as possible!
Will I get a certificate after finishing it?
Yes! We want you to be able to share your achievement. Upon completion of any Academy course you will receive a Course Certificate directly to your inbox that you can share with your network!